PRIVACY POLICY

 Effective Date: 21st April 2025

Introduction

Welcome to Stellar Urgent Care. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our services, including subscription-based health care packages, appointment scheduling, telehealth services, and more.

Information Collection and Use

We collect information from you when you engage with our services, such as subscribing to our health care packages, booking appointments, participating in telehealth visits, or purchasing services. The information we collect may include:

• Personal Identification Information: Name, contact details, date of birth.
• Health Information: Medical history, health status, treatment details.
• Financial Information: Payment details, billing information.
• Usage Information: Data on how you interact with our website, services, and communications.

We use this information to:

• Provide, maintain, and improve our health care services.
• Process your transactions, send confirmations, and provide administrative support.
• Communicate with you about our services, offers, and events.
• Respond to your inquiries and provide customer support.
• Ensure the security and integrity of our services.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided those parties agree to keep your information confidential. We may also disclose your information to comply with legal requirements, enforce our site policies, or protect the rights, property, or safety of Stellar Urgent Care, our patients, or others.

Data Security

Your personal information is protected through various security measures. We store your data on secured networks accessible only to a limited number of personnel with special access rights who are required to keep this information confidential. Additionally, we employ encryption, firewalls, and other technology to prevent unauthorized access.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also object to or restrict the processing of your personal information. If you have subscribed to our services, you can manage your subscriptions and preferences through our website or by contacting us directly.

Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or the practices of Stellar Urgent Care, please contact us:

• Email: info@stellarurgentcare.com
• Phone: 242-828-3984  / 242-324-6919
• Address: Malcolm Allotment East,  P.O. Box EE-15018, Nassau, NP, Bahamas
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This policy is designed to be comprehensive, clear, and aligned with the services and operational practices of Stellar Urgent Care. It ensures that users are informed of their rights and how their data is handled, building trust and compliance with legal standards.