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Purpose:This Refund Policy outlines the circumstances under which Stellar Urgent Care Clinic will issue refunds to our patients. Our goal is to ensure transparency and fairness in handling payments and refund requests while providing high-quality healthcare services including primary care, urgent care, annual physicals, minor procedures, nebulizations, wound care, and wellness programs.
Scope:This policy applies to all patients who receive care at Stellar Urgent Care Clinic, encompassing all the services provided, including but not limited to primary and urgent care services, annual physicals, minor procedures, nebulizations, wound care, and wellness services.
Policy Guidelines:
Contact Information:For any inquiries or requests regarding refunds, please contact our Billing Department at:
Policy Review and Amendments:This policy is subject to periodic review and amendments. Patients will be notified of any significant changes to the refund policy. This Refund Policy is intended to assure our patients of our commitment to equitable and fair treatment in all billing transactions. It is part of our commitment to providing excellent care while respecting the financial concerns of our community.
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