Billing and FINANCE

At Stellar Urgent Care Clinic, our goal is to provide exceptional medical care while ensuring the billing and financing process is transparent and straightforward for our patients. We believe that clarity in financial matters allows our patients to focus on their health, knowing exactly what to expect when it comes to costs and insurance coverage.

For your convenience, we offer a secure online payment option, making it easier than ever to manage your bills from the comfort of your home.

Stellar Urgent Care Clinic works with a wide variety of insurance providers, including but not limited to:

• Colina Insurance
• Atlantic Medical (CG Atlantic)
• Bahama Health
• British America Financial (BAF)  Insurance
• First Care

We also accept most commercial insurance plans. To confirm if we are in-network with your provider, we recommend contacting your insurance carrier and providing them with our tax ID.Our friendly office staff is here to help with insurance-related questions and will gladly file claims directly with your insurance carrier. To streamline your visit, please bring your current insurance card when you come for an appointment. If your insurance changes, notify our office as soon as possible to ensure uninterrupted service.

Patients are responsible for all charges incurred, including co-pays, co-insurance, deductibles, non-covered services, missed appointments, and any additional costs related to collections if necessary. If your insurance plan requires a designated primary care provider and that provider is not affiliated with Stellar Urgent Care Clinic, you may be responsible for any out-of-network charges.

Please note that regardless of insurance coverage, you are responsible for the full payment of all fees for services provided by Stellar Urgent Care Clinic.For your convenience, we accept the following forms of payment:

• Cash
• Check
• Visa
• MasterCard
• American Express

A fee may be applied for missed appointments if a 24-hour notice is not provided for cancellations.If you have any questions regarding your billing or insurance, feel free to reach out to our billing department, and we’ll be happy to assist.